Privacy policy

This policy describes how Screen Door Company uses personal information when you browse, contact us or place an order.

Information we collect

When you order or contact us, we collect the details you provide, such as your name, email, telephone number, delivery address, order details and message. Our website providers may also process technical information such as your IP address and browser information.

How we use it

We use this information to process and deliver orders, respond to enquiries, provide order updates, handle returns, maintain records and protect the website against misuse.

Payments and service providers

Stripe processes card payments and PayPal processes PayPal payments. We do not store full payment-card numbers. Necessary order information is shared with our order-storage, email, warehouse and delivery providers. Contact forms are handled through our customer-support and marketing systems.

Cookies and advertising

We use local storage to remember your cart and cookie choices. Google Analytics and Google Ads may process browsing and conversion information according to your cookie choices. See our cookie policy and the cookie settings link in the footer.

Storage and international processing

We retain records as needed to fulfil orders, support customers and meet accounting or legal requirements. Caruso Consulting Co Ltd is based in Thailand and our service providers may process information in other countries.

Your requests

To ask about your information, request access, correction or deletion, or raise a privacy concern, email admin@customersupport.care. We will consider your request under the laws that apply to you; some records may need to be retained for legal or order-management reasons.

Other websites

Linked websites and payment providers have their own privacy notices. We may update this policy when our practices change.